WHAT
In today’s economy, mobile phones and social media have changed the expectations of consumers in terms of speed and how they want to interact with the world around them.
In this new marketing environment “scroll and swipe” are the gestures that consumers judge the experiences they have with branded content and digital ecosystems.
Transformation of a communication department system is more than marketing in real time, it’s the right marketing at the right time.
We are prepared to help marketing departments transform themselves using smart technology tools and deliver data-driven experiences for their consumers.
HOW
Digital Star helps their clients understand the digital touchpoints in the customer journey and build strategies that engage with the brand’s target customers, at the right moment.
Experience strategy defines the customer journey path touchpoints, delivered through an integrated customer approach, connecting patterns in customer needs and aspirations. We combine data, software tools and creativity to deliver what consumers want, when they want it and in their preferred format.